Resident Reviews

The apartment upkeep and location are great. In terms of amenities, it would be great if the barista bar and the rooftop bar could be open longer and more days of the week.

May 24, 2023

Good place to live. A lot of benefits and very dog friendly. Great amenities, and good location. Wish there was hot coffee on tap when the barista is closed

May 24, 2023

Uptown 550 is great. The new girl crew (Kayla, Aulaun, Kristal) plus OG Candice are the best! So friendly and accommodating. Maintenance is quick and event are fun.

May 22, 2023

Great experience so far. Lance is amazing. Hopefully he gets a raise. He was very detailed and took his time with everything. He followed up to make sure all our questions were answered also.

May 20, 2023

I love it living here is a great experience. Staff is so friendly and takes care of this property. All amenities are great to use and it close to all the shopping

May 17, 2023

Overall I loved my lease time at this property. The staff, candice, lance, and Christy, we're all amazing and always there to help whenever I needed it. The maintenance staff Jerome was great and was always there if there was an emergency. I didn't get a chance to use the amenities but they were very good and if I had a longer stay would love to have use them on the regular. The only reason I don't give a five-star review is because I had a roach problem that even after pest control bombed twice and I put out traps and boric acid they still seem to be coming in and coming back so that part wasn't very fun LOL

May 17, 2023

Uptown 550 has been nothing short of amazing! Great amentities, great maintenance team and great concierge! Would highly recommend to anyone looking in the uptown area!

May 9, 2023

Great location and very accommodating staff. Plenty of community activities in the building and everyone is very friendly. The building takes safety seriously, which I appreciate.

May 3, 2023

A very nice community, amenities, staff and residents. I Look forward to seeing more residents events and activities as the weather starts to warm.

May 1, 2023

This is a great location and the 24-hour concierge team is very good. The amenities are nice, but often broken - the hot tub isn't hot and is often shut down. The times posted for the events are often incorrect, which frustrates us and other residents. The fire alarm goes off with false alarms, repeatedly. Our apartment floors are cracked with huge gaps and never get fixed, despite repeated requests to do so. The dishwasher has an error almost every time. The stairwell door is blocked by garbage, creating a safety and fire hazard. For the prices that were just jacked up, I would expect better.

Apr 30, 2023

Best place ever to live! The staff is so friendly all the time, the events are amazing, and the pool and activities are the best! Also love that they accommodate to everyone and their needs!

Apr 24, 2023

The staff and concierge is friendly and always helpful. Maintenance is quick to respond to my requests and always updates after solving the problem. The amenities are always clean and I love using them! I love it here!

Apr 21, 2023

Clean and Well Kept. Responsive to residents requests. My visit here has been very pleasant and welcoming. I love the creative monthly events as it has been an awesome way to build community and networking contacts. All my family and friends love coming to visit - they all think I live in a resort. Great job, Uptown550.

Apr 21, 2023

I love living here. Just resigned for a 3rd term. From concierge to amenities to maintenance... its awesome. Also super grateful for the location - everything you need is Uptown and then the highway is accessible making commutes very easy.

Apr 19, 2023

I love it! Been here a short time but everything is perfect. Everyone is so kind. The staff is helpful. The location is perfect! It’s just amazing. I love it.

Apr 16, 2023

Payton is always very prompt, always so sweet and helpful! So grateful for all her help! All my concerns were immediately addressed and resolved when she took care or them. She is definitely a asset and a favorite in this community!

Apr 16, 2023

Great experience here so far! The staff is extremely friendly, maintenance is very timely and all the amenities in the building are great. I’ve recommended Uptown 550 to people I know :)

Apr 16, 2023

It’s been an amazing experience so far. Enjoying all of the amenities with friends you make next door to walking to your local grocery store.

Apr 14, 2023

Living here has been fantastic! The amenities, location, complex, and events have all been great! I appreciate all the effort that is put in by the complex to continuously improve it and make it as great as possible!

Apr 12, 2023

I have been wanting to live here for the past year now and my dreams finally came true! This community not only has all of the great amenities but everyone is so friendly and everyone knows each other. They keep a very tight ship and it’s always very clean In all the shared amenity spaces! I love living here

Apr 6, 2023

Uptown 550 facilities are fantastic, convenient, and top notch, as well as the staff. The staff is always friendly and helpful; they go above and beyond.

Apr 5, 2023

Honestly love living at 550 - no complaints! The concierge is great, amenities are top notch and always easy to use, and parking is super easy in the garage.

Apr 5, 2023

I love the amenities and the rooftop events and food trucks that come to visit. It is quiet and in a good area. Not much guest parking though

Apr 3, 2023

Uptown 550 has amazing amenities and super nice apartments. Staff is always friendly and helpful. The leasing office agents are always willing to help in any way possible. Best place I’ve lived!

Apr 2, 2023

It's great living here. The staff is friendly and helpful. The amenities are great as well. More guest parking and quicker maintenance fixes would push this to 5/5

Mar 28, 2023

I moved in around June 2022. I wanted to do a review regarding conceige and the community. The property of Uptown 550 has been consistently clean. The office has been great about answering questions and policies (I found it better with emails vs calls). The resident events that are held really help include all who attend. I’ve even gone alone sometimes and the staff are always very friendly as they try to acknowledge everyone, which is very important to me and doesn’t go unnoticed. Candice at conceige has been super! She goes above and beyond for residents. Always a smile, always getting things done quickly, again acknowledging ALL residents (even when busy-a quick wave). Some of the issues I’ve had she handles and does a f/u to inform me of the resolution. I see her trying with a “can do attitude” all the time. Consistency is key to all success and I hope the property manager knows they are on the right track. I would definitely recommend UT550 for those who are new to CLT.

Mar 20, 2023

Awesome place to live its conveniently located uptown near everything. We are love it here and you will to.!!! Come make this your happy place

Mar 17, 2023

Uptown 550 are modern apartments in a very good location. We lived here almost 2 years and never complained about the noise. Quiet and cultured neighbors, we always felt safe here. The management here is above all expectations. Ms. Kristy Vazquez is an extremely talented and helpful manager. She handles all matters on the spot with 100% success. She has never let us down. The work of the concierges is also at a very high level. Our favorite is Ms. Candice, who is a warm-hearted and very nice person. Helpful and always smiling. Also for owners of electric cars, a very big plus - the facility has 5 charging stations. Overall, I recommend this place because it is professional and really nice.

Mar 10, 2023

2nd year here and I wouldn’t have it any other way. I seriously love this place! I love everyone within this community, Kristy is always my go to girl, same with Candance, Janelle and of course our coffee queen Nzali! Truly a blessing to be here.

Mar 8, 2023

Very positive overall. Most of the staff concierges are very nice and outgoing. The new maintenance team is great and issues are fixed very quickly. The area is very convenient, if a little loud (because of the location). Being very dog friendly is awesome too. Great amenities as well.

Mar 3, 2023

I really enjoy the barista bar and the rooftop bar. The events have also been really fun and interesting these past few months. I really wish that the barista bar was open 7 days a week.

Feb 22, 2023

I love the place. It’s the best in Charlotte. Convenient to all the places and restaurants. Amenities are great by far compared to others in area.

Feb 11, 2023

Great location, affordable, great amentities, clean, great monthly events and respectful and professional concierge. I would definitley recommend!

Feb 6, 2023

Building quality and amenities are top notch. Never any issues with noise or appliances breaking / not working properly. Staff is great and very helpful.

Feb 1, 2023

Love all the amenities and staff! Super easy move-in… we were given parking, bell carts and other equipment that made moving in a breeze for all!

Jan 26, 2023

Just moved in and so far it’s been great. Everyone has been super helpful and pleasant. We’ve had a couple of maintenance things to get squared away but all in all I look forward to an amazing time living here.

Jan 23, 2023

The place look nice. The amenities are hands down top notch. Roof top bar is amazing. I enjoy coming home to this place. I wish I could own a unit.

Jan 23, 2023

Good we liked living here our experience has been good things at the complex are good staff is really good enjoy it sometimes the sauna is down too much

Jan 21, 2023

All of the staff are very kind and helpful. I always feel safe coming in and out of my building with the help of conceirge. The coffe bar is amazing and she is absolutely lovely. The other amenities are great too. I love living here.

Jan 18, 2023

We truly enjoy living at Uptown 550. The apartment is spacious and bright, the concierge team is helpful and friendly, and it feels secure. The location is great as well, as are the amenities. Sometimes the maintenance can be a bit below expectations, and the garbage odor can be too much, but in balance it's a place we are glad to call home.

Jan 14, 2023

I moved in this week and it is great so far! The concierge and other staff are very helpful. All the events in the building are unique and fun

Jan 13, 2023

I’ve really liked living here. Concierge is great and the staff there are amazing. Amenities are great. Very dog friendly place in a good location in uptown

Jan 5, 2023

Living here with the amenities and the location is the main reason I am not rushing my husband to get our house. I love living at Uptown 550. The staff is pleasant and very helpful. When I am home I feel very secure and safe. This why we have been here for 4 years and will keep this apartment when we get a house. Than you Uptown 550 staff for being here for us and keeping this place running smoothly.

Jan 5, 2023

I've met three people from concierge and four people from the leasing office assisted me in simplifying my job relocation down here to Charlotte, NC. It was no small task and the greatest stress in my mind was finding a new home that was beautiful, quiet, clean, and bright. Uptown 550 not only checked those boxes, but upon my move in day, I was pleasantly surprised that the apartment I leased without ever having seen in-person was just as stunning as the videos they share online. I appreciate their thorough attention to detail in all things, their pleasant attitudes, and their willingness to help.

Jan 5, 2023

I love living here! Great staff, views, and amenities! My favorites are the barista bar and the spa/jacuzzi. I’ve started to go to more bar nights as well.

Jan 2, 2023

Overall I love loving here, beautiful property! Wonderful concierge team. Wonderful amenities and monthly events. Maintenance team is also very responsive and kind!

Jan 1, 2023

Great apartment. Been here for 2 years and has the best amenities. Price is getting a little ridiculous though but thats everywhere in Charlotte.

Dec 27, 2022

Still very much enjoying living here at uptown 550 on East Brooklyn village avenue. It used to be called East stonewall street, but recently changed. Nice place tho.

Dec 26, 2022

Maintenance team is solid, more activities in December which has been nice. Apartment is in good location as more things open back up in the uptown area.

Dec 24, 2022

Love Uptown 550! It has great amenities and great people. I love the location, it’s walkable to everything I need in uptown and I love the amount of community activities they offer.

Dec 17, 2022

The complex is always very clean and the staff is very professional. I really enjoy the gym and pool areas. Guest parking is fairly limited however

Dec 15, 2022

Great apartment with all the amenities you could ever need, a community feel, and a very thoughtful Northwood Ravin team. There are fun events and the building has a great location with easy access to Uptown and South End.

Dec 11, 2022

Overall, I have enjoyed my time here at Uptown 550. Everything from the amenities, concierge, staff, events, is great. So far so good, I've made a great choice by choosing Uptown 550.

Dec 7, 2022

I really love living here, between the coffee, the jacuzzi. The Amenities are great. I am really glad I chose to live here. I think most apartments in CLT try to get you to see the events they have but Uptown has the best events.

Dec 6, 2022

This living community is absolutely phenomenal. The neighbors are friendly, the staff is absolutely amazing, and the community is top tier. It is always clean and smells amazing thanks to the kind and wonderful staff. Although we are in the heart of the city, you can barely hear anything and NEVER hear the neighbors. I forget that I live in an apartment complex. Also, the concierge is welcoming, a breath of fresh air, and a delight to be in the presence of. Best decision I ever made was moving to this community.

Nov 28, 2022

Extremely nice community with awesome amenities. Everyone is very friendly and the place is very safe and secure. Concierge is always very fast and helpful. Front desk made moving in very easy. My favorite part of the complex is the hot tub, sauna, and steam room.

Nov 28, 2022

Have been here for 1.5 years - still loving it here for the most part. Have noticed that front desk staff have turned over a lot in the past 6 months which makes me sad 😭 have noticed a down tick in events (bring back music bingo!!) and fewer notices but still enjoy them when we can make it.

Nov 24, 2022

It was the easiest and most convenient move in ever the concierge staff was so helpful and really assisted us to get access to the freight elevators

Nov 6, 2022

Amanda made my move in process simple and easy. Clean space with great ammentities, Uptown 550 was a no brainer when deciding on my next apartment!

Nov 6, 2022

Just recently moved in and it has been such an easy process thanks to the staff!! I absolutely love this property. I feel at home already due to the hospitality and help received. Candace and Mark in the lobby especially!

Nov 6, 2022

The other residents have been quite pleasant and nice. The complex has lots to offer in ways of things to do and places to go outside of your unit. The staff is hard working and very friendly.

Nov 3, 2022

The concierge staff needs to be nicer to residents. The amenities and location and cleanliness is great. Also having the barista bar open all days of the week would be amazing, as well as having then till the evening.

Nov 1, 2022

My favorite resident experience at uptown 550 is certainly the amenities. Can’t think of anywhere else that has the combination of the hot tub, pool, and coffee bar every morning

Nov 1, 2022

We have loved our experience so far at Uptown 550. The staff has been so kind and welcoming! The only complaint would be how slow the tower elevators are.

Oct 31, 2022

The staff is so friendly, the apartment building is beautiful, there’s always fun activities and the ammenities are first class! 100% recommend living in Uptown 550.

Oct 13, 2022

I'm so happy with my decision to move to 550 Uptown. The amenities are amazing and they know how to throw an event. One of my favorite parts about the building is how helpful and welcoming the Concierge Team is. Deedee is always showing my dog love and has gone above and beyond to be helpful on several occasions. The maintenance team was very responsive and helpful when I needed them and keep the common areas in top condition. Highly recommend!

Oct 13, 2022

Uptown 550 is a great place to live. Great amenities, nice front desk people, pretty apartments. Just wish it had more food options that were within a 5 min walking distance. Other than that, great place.

Oct 10, 2022

We've been here 2.5 years and really like it. The amenities are very nice, especially the pool and the gym. Having the 7x24 hour concierge is important, and they are all helpful. Parking has gotten very challenging and the smell of garbage is overpowering, but otherwise it is a great place.

Oct 1, 2022

Overall great experience living here, friendly staff and great amenities. Lots of different events to choose from. Facilities like the gym are cleaned well and regularly.

Sep 22, 2022

Love the property and the staff! Great amenities and location is close to everything in Uptown. I’m new to the area so will be joining classes and events to get to know other people.

Sep 22, 2022

Love this place with every being in my body. Love all of the staff and management! Kristy Amanda DeeDee Karon Ronny Beth Candace. Are all of my favorites!

Sep 19, 2022

This apartment is beautiful and in ideal location, lots of great amenities including coffee barista, dog parks, dog spa, pool, gym, steam room and sauna plus more.

Sep 16, 2022

It’s great! Really enjoy all of the amenities and great location, the staff is very friendly as well. Would recommend for people with dogs cuz they have a nice dog park too

Sep 16, 2022

Its been nice living here. Enjoy the amenities and convenience of being close to a lot of places. Neighbors are a little noisy. Concierge staff is very nice and helpful.

Sep 16, 2022

Things are going well, though not having a coffee bar (went from 24/7 access to cold brew to not being sure when someone works there) is a bit of a loss. Appreciate all the resident events though, as it helps build a community feeling. Also appreciate our fantastic and friendly concierge team!

Sep 15, 2022

It’s a nice community and most of the concierge is great, Candace is the absolute best. Rhoda can be snarky and is really not solution oriented. We had an issue when she misplaced our key and parking pass when our dog walkers dropped them off and she was less than helpful. Her first suggestion was to call the police. We ended up bringing this up to the office and Taylor, the other concierge that was there, was able to find out what happened and located the keys. Other than that, the only issue is that the hallways could be carpet cleaned more, there are dog pee spots everywhere. The events are wonderful and the bartenders on bar nights are great as well. The gym and sauna are well taken care of too.

Sep 14, 2022

i’ve only been here a week and really like it. the elevator was broken on my first day so that was a bit of a hassle, but no other issues otherwise..

Sep 14, 2022

The amenities are amazing, concierge staff is wonderful and super accommodating. Rona is amazing!! She made my move in process seamless and helped me get acquainted with the area to make it feel like home again!

Sep 9, 2022

It's been about 6 months already, man time flies. Overall it's been a great living experience. Concierge, residents, etc. are all pretty cool and there are plenty of events along with just living in Uptown.

Aug 30, 2022

The apartment is a great place to live and has a community feel to it. The amenities are fantastic, and although we've encountered some unresolved maintenance issues, we have really enjoyed living here.

Aug 26, 2022

Uptown550 is a beautiful community with a location and staff to match. As a resident for 3 years now, I still rank it 10 out of 10! My life has simply expanded by living here!

Aug 17, 2022

Great events, great amenities. The staff are what makes the largest difference for me. Anthony and the newly hired ladies at the front desk have been so helpful recently!

Aug 16, 2022

I only stayed for 3 months and found my experience to be great. The application process was a hassle to finalize but the amenities and distance to nearby places make it worth it. Everyone that worked the concierge desk was nice.

Aug 11, 2022

Love living at Uptown550! Such a unique place, awesome amenities, fun social events, and a wonderful staff. I have been here for a year and looking forward to my second!

Aug 8, 2022

We’ve had the absolute best experience so far! I’m really glad we made the decision to move to Uptown 550 and we couldn’t be more happy with our move.

Aug 5, 2022

We've had a very smooth move-in experience! Thank you to Taelor, Candice, DeeDee, and Anthony for all their assistance. I can't wait to enjoy the community areas more.

Aug 3, 2022

I just moved in this week and I am qbsolutely loving it! The coffee bar is most definitely my favorite place to go. The staff and residents are very friendly and I get to see lots of cute doggies!

Jul 29, 2022

just moved in and it went smoothly. Lauren has been a great help during the process and the property is beautiful. very excited to spend the next year here!

Jul 21, 2022

My resident experience has been amazing so far. I have felt really involved with the community and am making great use of all the amenities found within the apartment.

Jul 19, 2022

I feel like the parking situation could be better. Also the freebies at every event should be advertised so we are aware of what to expect. Overall good experience so far.

Jul 12, 2022

The uptown 559 experience has been great so far. The amenities are top notch and have loved being able to take advantage of them this summer. I would recommend 550 to anyone moving to the area.

Jul 11, 2022

The staff was super nice and helpful during a stressful move from state to state. The complex is clean, which is important to me and I hope it maintains throughout the year. I also appreciate the emails of what’s going on and fast communication. Thank you!

Jul 6, 2022

The staff is so friendly and prompt, the building is beautiful and well kept. I appreciate everyone here and am pleased to be a resident at uptown 550.

Jul 1, 2022

Great location, facility, and maintenance. A lot of community events. The only complaint I have is dog noise can be annoying especially ownerd are not responsible and leave dogs alone in room or balcony. These dogs gets noisy.

Jul 1, 2022

Great!! Staff is incredible and very helpful and friendly. I love the events as well!! I would recommend this building to my friends! I also find the amenities great.

Jun 21, 2022

My wife and I has lived at Uptown 550 for 3 consecutive years now (almost to 4). We absolutely LOVE IT HERE! Our view of Uptown Skyline from our apartment is world class. The pool size hot tub , the state of the art gym, the several hopes within walking distant!!! ALL GREAT!

Jun 17, 2022

Love it here the staff is amazing and the energy here is perfection and it’s just the place to be. Amanda and Lauren are honestly the best. They do their best always and give 1000% every time

Jun 11, 2022

Just moved in! Wonderful experience thus far! The move was smooth and easy and the staff was super helpful! Everyone has been extremely nice and welcoming!

Jun 9, 2022

Uptown 550 has everything you could want in an apartment complex! The concierge staff is amazing, the amenities are luxurious, and the location is prime!

Jun 7, 2022

Good experience, hope the concierge transitions have been fixed to ensure smoother supports. Looking forward to taking advantage of amenities this summer!

Jun 7, 2022

Everything about like this property is simply amazing from the floor plans, to the events, employees and amenities you can really never get board and it’s right by all of uptown Charlotte great attractions. My family and I love it

Jun 7, 2022

Maintenance is pretty great and efficient when it comes to repairs. Unfortunately the noise between neighbors needs work and better communication between staff and residents. Overall pretty decent experience.

Jun 1, 2022

Uptown 550 has been a great experience. I have been from the start of construction, going on 3 years now and it has become a beautiful property. The amenities and location are what sets it apart from other apartment complexes.

May 24, 2022

I really love the gym, hot tub and golf simulator. Parking is easy to find and access for residents. Also a fan of having a concierge available.

May 10, 2022

Uptown 550 is the best of all! We have lived in several high-end apartments in uptown Charlotte, and this one has the best amenities, staffs, and events! Everything is run smoothly everyday, the staffs are always helpful and courteous, and the locations is great as well.

May 4, 2022

I love i! We have a community of great neighbors. We are located close to airport, entertainment, fun, dining, and lots of other local organizations, businesses, and sports

May 2, 2022

Everyone is very friendly and helpful so far. The dog park could use some attention. It does not smell very pleasant and doesn’t always seem that clean - poop stains.

Apr 30, 2022

Fort. Desk staff are lovely, the recent uptick in events is amazing. Coffee bar has improved with the new manager there. Gym is clean and well kept!

Apr 29, 2022

Great place to live, friendly staff and great amenities. Concierge has been on top of everything and is mostly available when you need them.

Apr 26, 2022

I like here, but I would improve the recycle here and also should be a limit for charging electric cars. Tesla car owners take up charging places even when the cars are already charged and other users are not able to charge their cars.

Apr 19, 2022

Everyone is very nice and accepting. I think being able to be around a lot of people that work within the city also makes the apartment community feel more close knit.

Apr 15, 2022

Great place. Service is great and the amenities are excellent. I just moved in and I can't wait to experience it all. Staff is great and very helpful.

Apr 7, 2022

I think this is a very great apartment community. The amenities are awesome and the staff is all super friendly and nice. 10/10 would reccomend

Mar 29, 2022

Amenities are fantastic. Looking forward to when the weather warms up in a few weeks and and we are able to take full advantage of the pool and grill areas.

Mar 28, 2022

Great amenities, very helpful leasing agents & concierge staff! The location is very accessible to walking almost everywhere in Uptown. A little pricey, but outside of that, I would highly recommend!

Mar 19, 2022

It’s very quiet, clean and friendly employees. I would recommend this location to anybody I know. The location is ideal, as well. You can’t go wrong

Mar 16, 2022

It Feels like a Vacation Spot, That's why everytime I come to my place it blows me away. The parking is Great, The view is amazing. Roof top Friday and Saturday night

Mar 15, 2022

So far everything has been really good. No complaints on my end. Amanda has been extremely helpful since our first conversation. Provided me as much information as needed prior to me moving to Charlotte and subsequently moving into my apartment. Donny has been of great help as well, answered several questions I had and also helped me move several big items that I had ordered online. Everyone else I've ran into has been kind and helpful thus far.

Mar 15, 2022

Amenities are top notch. I love our tower apartment and will be very sad to leave when my roommate abandons me. This has been the perfect place to live in Uptown. 13 minute walk to my office and central to everything you could possibly want to do in Charlotte.

Mar 10, 2022

Uptown 550 has the perfect location, best amenities and regardless if your a new resident or an OG resident meeting at the bar makes us one…..Living here has made it easy to put off getting a house…..🤩

Mar 3, 2022

The concierges are great, as are the resident social events. The fitness center is nice as well. The elevators are broken too often, as are the electronic door locks, the trash rooms are a disgusting mess all the time. With the rent increase now, I'll start looking elsewhere.

Feb 19, 2022

The process was amazing and comforting, thank you for the friendliness. I look forward to my new experience living uptown Charlotte North Carolina

Jan 21, 2022

My experience at Uptown 550 has been great. I love the location, amenities, and the style of the apartments. I definitely would recommend this complex to a friend.

Jan 14, 2022

When picking a place to live, look no further than Uptown 550! They offer so many high-end amenities and the staff is so friendly. With the easy access to Starbucks, CVS, and Whole Foods, you have everything right here at your fingertips. The apartments have luxury and comfort all in one and I couldn't recommend a better place to live!

Jan 14, 2022

Great place to live right out of school. The building has all the amenities you need which means you don't need to pay for a gym membership, pool access, or even for coffee! Ideal location and friendly staff.

Jan 6, 2022

Overall good experience. Staff have been great and very attentive. Amenities are good, but have noticed a change in them (no 24 hour cold brew as an example). Noise level is good, other than the cars revving outside and racing, though that’s not all under your control. Overall, great place to be!

Jan 5, 2022

Uptown 550 is mostly great - amenities are unparalleled for the area, the staff is amazing, kind, and helpful. Connor, Nia, and Lance really stand out and make this place feel like home. Maintenance is super efficient and speedy. So despite having a few apartment issues, problems have been resolved quickly. The only consistent complaint is the lack of mask mandates.With the recent boost in Omicron variants, building management says nothing - and to be clear, folks like Connor and Nia or Lance shouldn’t demand compliance. Needs to come from very high up.

Jan 5, 2022

Love living here! The best amenities, view and staff! The maintenance team goes above and beyond! My office, pharmacy and nail salon are in walking distance!

Jan 5, 2022

I love this community. The amenities and location are unlike any other complex in uptown and I highly recommend this place to anyone. You just can’t beat the luxury feeling you get from uptown 550

Dec 23, 2021

Uptown 550 is a good place to live, great for the dog parks and other amenities, friendly neighborhood, and good location to Whole Foods and CVS

Dec 20, 2021

Great community, leasing office was very responsive and great to work with. They made the whole process very painless. Amenities are also an added bonus

Dec 12, 2021

It has a been a very nice time living in this community. The staff is always friendly and available to help out when needed. Love the amenities!

Nov 30, 2021

Extremely reasonable price given the location of the building along with all of the amenities Uptown has to offer its residents'. The staff is always accommodating as well.

Nov 30, 2021

We love this apartment building. We particularly love our love and layout and have extra space. It does not feel like a cookie cutter apartment.

Nov 29, 2021

This is our first time living in a high rise and we’re in love. The views, the location, the amenities, the concierge staff…all of it is so amazing! The price is high but you get what you pay for.

Nov 18, 2021

The staff is always really good, the pool area is good, dog park is good, the parking garages seems to be packed near the entrance everyday.

Oct 21, 2021

The staff are wonderful. The amenities are some of the best I have come across. I am very sad that the cold brew is only available during the times Ty is there, I work odd hours so the cold brew was my favorite! I have been frustrated at times when the butterfly doors aren’t working or when the keyless entry pads aren’t charged and working. Recently I have noticed a family with young children move in. I understand it’s hard to police peoples parenting, but a barefoot child on a scooter with his unleashed dog going to the dog park is not something I want to deal with, especially at 8 am on a Sunday. This is a new issue but so far has happened several times. Overall it’s been fun living here but some small stuff has made it a bummer at times

Oct 17, 2021

Move in process was inefficient. Maintenance staff is terrific. Concierge crew is helpful and friendly. Amenities are great. Community areas are mostly clean.

Oct 16, 2021

I’ve only been living here a week, however, everything has been great. From the moving in accommodations, to the friendliness of the staff and other residents. I have had a great experience.

Oct 15, 2021

I enjoy living in a space nice people greater minities great location . The staff is outstanding And I enjoy having guests come over and visit me

Oct 11, 2021

Staff and maintenance are strong, as are the amenities and social events. The neighborhood around Uptown550 still has some growing to do and deliveries from Uber Eats and even USPS can be trying. All and all, the experience here so far has been very good.

Oct 11, 2021

Currently on 3rd-year lease! I love the area, community, staff, and energy of this location! There is always something going on, and the amenities are state of the art!

Oct 8, 2021

Best place to live in Uptown, great people, amazing amenities and worth every penny! On staff concierge team takes the experience to the next level. Never met a staff member that was not as nice as could be!

Sep 28, 2021

Everything has been fantastic. The only thing that my roommates and I wish would change is the smell of our hallway. It always reeks of dog pee; we wish it could be cleaned or an air freshener could be installed. Our guests comment on it every time we have people over.

Sep 24, 2021

Clean and Well Kept. Responsive to residents requests. My visit here has been very pleasant and welcoming. I love the creative monthly events as it has been an awesome way to build community and networking contacts. All my family and friends love coming to visit - they all think I live in a resort. Great job, Uptown550.

Sep 23, 2021

There are lots of great things about Uptown 550, the staff being one of them. I am unfortunately not around very often these days so am not able to participate in activities or take advantage of the amenities. But I do appreciate that they are available.

Sep 22, 2021

Really great apartment and amenities. Staff is super friendly and awesome. Only problem is the leasing office is terrible. Super unresponsive and never helpful. The only other problem is

Sep 22, 2021

I love my place. Staff is amazing. And everyone is so friendly here, they really do make you feel like you’re apart of the family. And that is something very important to me.

Sep 22, 2021

My experience at Uptown 550 has been great. I love the location, amenities, and the style of the apartments. I definitely would recommend this complex to a friend.

Sep 21, 2021

Great building and apartment, just some things prevent 5 stars including: only two elevators that have had issues since January 2020, experiences with leasing office from first move in to 2nd year renewal, smaller details missing from apartment due to quick finish of building, insufficient amount of guest parking for the size of this building. Guest parking situation makes no sense.

Sep 20, 2021

Best place to live in the city center by far especially when it comes to the amenities. Pool, golf sim, hot top, sauna, staff… off the charts.

Sep 20, 2021

Being a resident here has mostly been good. I appreciate the coffee bar (Although I am sad the nitro cold brew is only available during coffee bar hours now). The amenities, events our son and happen often. I am sad that music bingo hasn’t happened in a while. Also sad that mask compliance is not great.

Sep 20, 2021

Uptown 550 may be the best apartment building and all of Charlotte! Every day I wake up with a sense of wonderment and calm at Uptown 550. Love it!

Sep 20, 2021

My experience has been good. The dog park is convenient, services are good. The front desk is good! Hot tub, sauna, steam room and hot tub are good

Sep 19, 2021

I'm a new resident and has had a great experience from signing the lease to moving in. I'm looking forward to using all the amenities from the gym, pool and rooftop bar to name a few.

Sep 7, 2021

It has been great so far! We love living so close to both the uptown area, as well as the southend portion of Charlotte. Plenty of activities to do in each!

Aug 31, 2021

Overall very happy with the experience and the community. Good mix of events for all. Hoping to continue to meet people and build a network here!

Aug 31, 2021

I like this place because it is situated in a very good location. Seemingly in the city center but a bit off the beaten track, a few steps to Whole foods, near interesting bicycle routes, near picturesque parks.

Aug 31, 2021

NWR properties are like no other. The amenities are superb, the staff is amazing and the units are beautiful. While this is week one, Uptown 550 is THE address to live. The tower provides a living experience that will change your life. I am so proud to call it home!

Aug 27, 2021

Great location, clean space, friendly staff. I enjoy living here at Uptown550. Sometimes the mid rise elevator is locked, making it difficult to reach the first floor parking garage, which can be frustrating when bringing groceries/other items from your car to apartment.

Aug 22, 2021

Great apartment community with several amenities and unique floor plans to choose from. Office staff is very friendly but it does take a bit of time for some things to get addressed. Overall good experience so far.

Aug 16, 2021

Just moved in last week and it has been great so far. The building is new and really nice and the amenities are awesome. Also, the concierge staff are incredibly kind and helpful.

Aug 1, 2021

Amazing staff experience during moving in! People are super nice, and all the amenities are maintained well! The management office is run so smoothly and it has been the best apartment experience so far for us!! We are super exited!

Jul 31, 2021

All of the people I’ve met have been super nice! I haven’t had any problems so far and I love how considerate my neighbors are. It’s really fun to see very one hanging by the pool or grabbing coffee in the morning :)

Jul 30, 2021

So far it has been phenomenal. We have spent the last month getting used to the area and it has been so much easier being able to walk everywhere. We also love the fitness center, which is probably the best one I've seen before at an apartment complex!

Jul 30, 2021

This place is great. Friendly and the staff are so helpful. Business center has been so useful. Love the Butterfly app. It has been so helpful to deliveries and friend.

Jul 29, 2021

Great. Apartment and nice amenities friendly neighbors . Great location close to all restaurants and grocery stores . Close to uptown and amazing views from rooftop lounge

Jul 26, 2021

The apartment is gorgeous , the amenities top of the line ! I truly chose the best of the best in downtown Charlotte ! Who knew Charlotte had a location that rivals a five star hotel !

Jul 19, 2021

So far, everyone has been really welcoming and the amenities have been awesome! There was some disconnect between what we were told when signing the lease and now, and the apartment was a little dirty upon signing the lease. However, overall experience has been good!

Jul 19, 2021

New to the community and I can tell I’ll love living here already! Wonderful and courteous staff, amazing amenities and a fabulous location!

Jul 10, 2021

Experience so far has been great, really enjoy the building and amenities. Looking forward to exploring more of the building and surrounding neighborhood

Jul 10, 2021

The amenities are great, the apartment itself is very nice and the complimentary coffee bar is an added plus! We had a difficult time with the move in process but no other issues since.

Jul 9, 2021

Going on my 3rd year lease & each year gets better! We have the best amenities in Uptown Charlotte & awesome staff. As a mobile fitness trainer being seconds away from the highway is phenomenal.

Jul 6, 2021

Absolutely love living here! The amenities are amazing and the common areas/hallways are always clean. Super walkable to southend and uptown as well!

Jul 3, 2021

Great community, great walking distance to bars and places to eat. they are very welcoming of our little pupper. The showers and kitchen are great!

Jun 28, 2021

My experience at uptown 550 has been great. The apartment is spacious and very modern. The amenities are what sold me on this complex and I love the location.

Jun 20, 2021

So far we love it here ! Our dog really enjoys the dog park and the amenities are great, as well as staff! Food truck that was outside today was awesome

Jun 16, 2021

Overall has been good. Leasing office could be more responsive and the frequency with which the hot tub would be unavailable was frustrating. For the most part though would definitely recommend 550 to a friend.

Jun 15, 2021

Nice here. Concierge is always so helpful. They go above and beyond. They seem to have a lot of nice events to promote the sense of community

Jun 12, 2021

My experience from the tour to moving in has been awesome. The staff has been very helpful with answering all of questions. I will refer others to live here.

May 19, 2021

Just moved in and so far so good! Docked a star for the poor placement of my kitchen cabinets. They’re essentially unusable. It’s the first thing every single one of my guests have noticed when visiting which is kinda funny

Apr 28, 2021

I had the absolute best experience talking with the leasing staff. They went above and beyond in helping me decide where to live. The virtual tour via facetime was so helpful!!

Apr 28, 2021

I enjoy living here. The amenities are awesome. My favorite feature is the convenience of having a small gym in the tower for unpleasant weather days.

Apr 24, 2021

5 stars. Signed on because of the building amenities. Golf simulator, sauna, steam room, hot tub, pool. Couldn’t have ask for a better perfect setup!

Apr 19, 2021

This is our first apartment in Charlotte, and we couldn't have picked a better place! The amenities are amazing, always really clean, the concierge and leasing office are helpful, and our apartment is spacious. The only thing that I would say is that the maintenance is really slow...

Apr 3, 2021

I've been living at Uptown550 for more than a month now and I absolutely love it! Gorgeous building, thoughtful amenities and the staff is incredibly nice. I'm very pleased with my decision to move here.

Mar 30, 2021

The amenities and service is excellent! I had a few issues the first few days when I moved in and had trouble getting in contact with someone for assistance initially but once I was able to get ahold of the property manager, these issues were fixed in a very timely manner! It’s a very clean and quiet place to live. Would absolutely recommend!

Mar 23, 2021

Clean facilities, great amenities, quiet overall. Friendly staff and great location and easily accessible. Excited for the summer and pool amenities.

Mar 22, 2021

It’s been great living here. Walking distance to a lot of different places. Everyone seems friendly and great customer service all hours of the day

Mar 20, 2021

Location is good, apartment is nice, good amenities. Maintenance is AWFUL! Building doors never work, hot tub is rarely warm or working, maintenance requests result in a visit with no action or resolution. Garbage piles up in the trash room. Safety/security isn't great. Really appreciate the events, and several concierges are excellent!

Mar 6, 2021

It is a great place to live. Amenities are amazing and it is close to a ton of restaurants downtown. Concierge service is top notch. I do wish the elevator went down less.

Feb 26, 2021

The concierge team are rockstars and the amenities are fabulous. I love the location and surrounding area. Lots of shopping and local restaurants.

Feb 26, 2021

My experience has been really nice so far. We actually signed another lease for another year here. The views are awesome and the amenities are great.

Feb 22, 2021

Great amenities, friendly staff, beautiful apartments, wonderful events. New management listens to feedback and takes it seriously. Best concierge staff in the world.

Feb 12, 2021

Like I was saying the hallways really need to be cleaned. The dog pee smell is terrible and is embarrassing that it has not been handled yet.

Feb 2, 2021

This is by far the best apartment complex I’ve lived in since moving to Charlotte. The community is friendly. Low noise volume besides the sirens which is to be expected living in the city.

Jan 15, 2021

Great Location, Great Ammenities! GREAT staff! Love that you can walk to Whole foods, Starbucks, Restaurants, Downtown. Quick access to freeways!

Jan 14, 2021

I really do enjoy this location. The amenities are amazing & when issues arise regarding maintenance, amenities, trash, etc I appreciate the timely responses.

Jan 5, 2021

I like it so far! The amenities are great. However I wish the small dog park was maintained better. I don’t like taking my puppy there because it’s dirty.

Jan 4, 2021

Beautiful amenities, unique and luxurious apartments, and an amazing helpful staff! They have the best resident events, keep everything very well maintained and truly care about the residents. I love living here!

Dec 30, 2020

I must say that I am very impressed with the new changes that management has implied in the past month to make Uptown550 better than ever. There is a quick turnout with maintenance requests, the entire concierge team is always on their A-game, the social events are very well thought out and put together so seamlessly ( such a great networking opportunity as well!). I am low key obsessed with their cleaning ladies who go above and beyond to ensure that all common areas are in tip-top shape esp with COVID19 still lingering around - you literally can walk down the hallways and smell their clean fragrance signature. I moved out of a previous apartment that was filthy and I was constantly sick due to poor upkeep and since I moved here my ENT doctor was impressed how quickly my body responded to a clean environment ( its really matters!) Honestly, this place is totally worth it ! Thank you Uptown550 for everything!

Dec 18, 2020

Staff across the board is fantastic (leasing, concierge, maintenance)! We also really enjoy many of the community events (especially Level 21 parties).

Dec 17, 2020

Everything has been pretty seamless - I have always felt safe and have been able to keep my distance throughout covid. Little kinks here and there.

Dec 8, 2020

The leasing office staff was great and very accommodating with my schedule and let us view the apartment multiple times so that we could make sure it was the one that we would be happy with. The halls in the tower are very clean. The concierge has been extremely helpful. Only concern is the mold/dirt building up on the covering over the leasing office that is right outside our windows. However multiple people said they are working on a solution so hopefully this can be fixed!

Dec 8, 2020

If you are going to live in Uptown, Uptown 550 is the apartment you want to be at. They are extremely helpful in the entire decision making process and even after.

Dec 7, 2020

Everything was great! From the leasing process and move in! Staff were extremely friendly! I love the style of my apartment home! It’s quiet and clean! Im looking forward to staying here!

Nov 30, 2020

Love love love! It’s great living here so new fresh and accommodating. There’s so much to do and the apartment does a great job throwing events, and activities for the residents.

Nov 19, 2020

I’ve really enjoyed living at Uptown 550. I’m a big fan of the luxury amenities and the concierge team is exceptional. I don’t have the opportunity to attend the resident events but love the creativity.

Nov 16, 2020

Nice place and friendly community with a good customer service . The community is clean , well decorated and the staff are cooperative. Glad to live in uptown 550

Nov 13, 2020

There Needs to be preventative care for apartments that are getting renewed. The leading office is hard to get a hold of but the concierge is wonderful and super helpful. Needs more guest parking to make for less crowded entrance

Nov 12, 2020

it is a nice apartment community, love the views and ease of getting places, the pool is a nice place to congregate, unfortunately, due to covid it wasn't used as much as it should have been. but things are looking up.

Nov 12, 2020

The amenities are fantastic, the community events are fun, and I am so happy to come home to my apartment after work. I could not be happier with my decision to live here!

Nov 11, 2020

I thoroughly enjoy living at Uptown 550. The only downside is the broken elevators. Otherwise it is a great community. The staff are all wonderful. My only suggestion - get rid of the colorful string lights outside!

Nov 10, 2020

Love the concierge staff and barista Ty! They make living at Uptown 550 a premiere experience. Would love for spa amenities to be available more often but otherwise, everything is impeccable.

Nov 4, 2020

Just and amazing invite and the love is engulfing ... I have never been to a place where you’re are treated like family right away like I have just coming here.

Nov 1, 2020

Amazing area and staff, amenities are awesome with a lot of community events which help with meeting people especially if your new to the area. Love it so far!

Nov 1, 2020

I love Uptown 550. Erica was extremely helpful and informative during my tour. The amenities are great, the maintenance is quick to respond, and I love all of the events that they put on. It is a really pet friendly community as well and the location is ideal. 5 stars!

Oct 30, 2020

Best Location ✅ Top Shelf Amenities ✅ Great Staff & Management ✅ Modern Building ✅ I’m new to Charlotte, but this place has made the move exciting and worth it all on it’s own.

Oct 17, 2020

I've had an excellent experience at Uptown 550, the staff in the concierge office are always so friendly and willing to help out whenever you need it.

Oct 16, 2020

Loving living here! Such great resident events and great staff. I am really looking forward to resigning my lease next year! Everything is clean and they fix any problem within a timely manner

Oct 15, 2020

So far everyone has been very nice. We’ve only been here two days and haven’t had the chance to go to any community events yet but we are very excited to!

Oct 15, 2020

As the community finishes up the final touches with auto-gates, parking deck etc. I can see the big picture! Great spot, location, staff and neighborhood, all smiles.

Oct 2, 2020

So far after a week of living here, I have been nothing but pleased with the eagerness of the leasing staff to answer our questions and the maintenence staff in helping fix some early issues in the unit. I do wish we had some more information in the welcome packet regarding protocol's for trash, amenity usage, and package/mail pick up process -- because i certainly forgot the details since the tour. Also, instruction manuals for the home nest in the unit would be nice, as we had some issues getting it to set up properly. But overall, I'm very happy to live here and excited for all the events and amenities we get to enjoy.

Sep 23, 2020

I love it here, everybody seem so nice. Maintenance get done very fast if there is a problem. Also it’s so much to do in the community you don’t have to leave

Sep 20, 2020

I love the apartment here... the staff is amazing and maintenance is always here to help whenever you need it....no bad things to say as of yet

Sep 17, 2020

Love Uptown 500 and the amenities. Everyone has been very kind including the concierge. Did take a while to address maintenance issue but otherwise would highly recommend uptown 550

Sep 16, 2020

I really love this apartment building. There is always something going on and the amenities are great. The location is perfect and the concierge is always helpful. I would recommend it to a friend.

Sep 15, 2020

Good experience. Elevators always broken but concierges are friendly and so inviting! The amenities are an added plus to the complex and the events are plentiful.

Sep 12, 2020

Overall it’s an awesome place to live. The rent is competitive with other similar apartment complex’s in Charlotte but no one has the amenities or extras that we do. In addition it’s a clean place to live. I hope management continues to enforce their high living standards.

Aug 30, 2020

Amazing customer service and professional team environment. I am a new resident at the property and the experience has been over the top exceptional.

Aug 15, 2020

Amenities are great. Staff is super friendly. I always use the golf simulator and coffee bar in the morning. Uptown 550 is truly a great place to live.

Aug 6, 2020

Love living at Uptown 550. Great staff, and resort like amenities. Ideal location and convenient to everything that Charlotte has to offer!!

Aug 5, 2020

Great amenities and prime location. The staff is friendly and maintenance is very attentive. I enjoy being able to walk into Uptown and also the close proximity to Southend. The apartment spa and pool can't be beat!

Jul 27, 2020

Love living here. Top of the line amenities, feels like living in a resort. Close to everything, right next to Whole Foods. Concierge staff is helpful and warm.

Jul 27, 2020

The Northwood Raven staff at Uptown 550 is to knotch! I had the best experience with Mario and then Damon as I made my decision to move to Uptown 550. On move-in day, sadly the elevator went down due to the door being left open too long right before my 4-hour move-in window. It was down for 2 hours but Lance knew it was a challenge and immediately jumped in. Even though other movers had the elevator reserved until 7pm that evening, he was able to make accommodations for me to move in the larger furniture that I was not able to move-in earlier with the elevator outage. The community is beautiful and speaks for itself but the staff is truly the best!!

Jul 19, 2020

Just moved in a week ago and absolutely love it already ! The staff is willing to help ! And if I have any problems with my apartment, they respond to fix the issue

Jul 16, 2020

Everything is excellent so far! The space is large and very stylish. The on-site amenities are a nice plus. And the staff is beyond phenomenal. I would highly recommend Uptown 550

Jul 7, 2020

I love going up to the roof top or the courtyard and lounging with friends. Especially when it’s a little chilly out with the fire pit going.

Jul 7, 2020

The staff here is absolutely amazing. They cater to all your needs and make sure you feel welcomed. Super friendly too. Would 100% recommend living here.

Jul 2, 2020

It’s been about 2 weeks and we love everything about living here so far. Especially the use of the pool tables and the roof top. Just waiting for the pool to open up since it’s been raining everyday

Jun 28, 2020

you have welcomed us so we’ll, best introduction to. a building we’ve ever had. champagne and all of our deliveries already in our unit! thank you SO much for making our out of state move feel like home.

Jun 27, 2020

Wonderful! Everyone including staff and residents have been so helpful and we love the apartment so far! Lance at the front desk even helped me carry a new 65” tv from the lobby!

Jun 27, 2020

Living at Uptown 559 is a joy. The staff are eager to help when ever they can and kind. The location is is a dream with Whole Foods, restaurants and more with in walking distance. Not to mention having a bar on site. I love this place

Jun 24, 2020

Everyone has been amazing to us along this move in process. We had three hiccups the first day they could not find our storage key, second the mail box key didn't work and third the microwave wasn't working, but they have since corrected everything. I just wished they had more handicap parking.

Jun 21, 2020

It's awesome to stay here with great amenities and so much free space to spend leisure time. It's great spending time in pool during weekends..

Jun 20, 2020

It's been awesome. Staff is great and friendly. Location and amenities are awesome! Lived here for about a year and a half. This place has done a great job of serving the community even despite the current circumstances. 5/5

Jun 19, 2020

Uptown 550 was a great choice to call home. The living spaces are absolutely beautiful with very modern appliances. The cabinets are my fave!!! This property is in a great location and has the best amenities any tenant could ask for. Can't wait to see how this place evolves.

Jun 19, 2020

So far so good specially the staff that works there. OH I can’t forget , best morning coffees in town hands down. Some stuff that the complex needs to improve but because they are new building but nothing to worry. Great experience, amenities etc.

Jun 19, 2020

Amazing amenities and great location. Concierge is very helpful. There is room for improvement in welcoming new residents - providing with property maps and community guidelines, such as instructions for throwing out trash, emergency number for the building, etc.

Jun 19, 2020

Move in was a breeze, it has been a fantastic experience so far. The amenities are great, and I can't wait for all of them to open back up. Thanks for everything!

Jun 11, 2020

Love the people and cleanliness of the apartment. They have the best amenities and have made the move process as easy as possible. It’s modern and clean

May 31, 2020

We moved here from NY and the staff in the leasing department made things so easy for us. Thanks to Desmond for all the help with the virtual tour, and quick and easy communication.

May 29, 2020

It has been very good so far but I’m clueless as to where any of the amenities are as the leasing agent just kinda gave me the keys and that’s about all I got

May 28, 2020