“⭐️⭐️⭐️⭐️⭐️ The Best Concierge Ever—Dion Hayes!
Living in this building is an absolute pleasure, and a huge part of that is thanks to Dion Hayes, our incredible concierge. Dion is truly the heart and soul of the community here, always going above and beyond to make life easier for all the residen…”
– Nicholas Chapman
“Today is my Granny’s 97th Heavenly Birthday. I bought her some balloons to release on our rooftop, but the door was a little tricky to open, so I got Mark to assist with opening the door. As he opened the door without hesitation he offered to record me releasing my Granny’s Birthday balloons. My …”
– Erica
“Wow!! I was visiting family and had the opportunity to meet Kenya. She was so personable and pleasant. She was so kind and patient with us as she provided information about what locations we should eat and visit. Thank you Kenya for the recommendations!! Our dinner was amazing!”
– Jennifer Hastings
“I was visiting my cousin for the week. Kenya gave great customer service! Will definitely be back.”
– B Jones
“Amazing customer service. Kenya was phenomenal!”
– Jacob Salvo
“I have to give a shoutout to Tyler Henson. I had a flat tire when he was on duty and without hesitation, he helped me put my spare on. I seriously can’t thank him enough!”
– Taylor Tannebaum
“Happy to report that the maintenance team here is timely and responsive. Manny was a pleasure to work with today. He was professional and quick to solve the problem.”
– Tom Gause
“Dion was fantastic!! Very prompt and so kind and considerate! He was one of the reasons I decided to stay at uptown 550!”
– Mirakle Hensen
“I had the pleasure of being assisted by Kenya, the night concierge at Uptown 550. She helped me and my girls get upstairs to the bar for a fun night out. She stopped what she was doing to escort us up and made us feel welcomed! It’s rare to find such attentive and helpful service, and I truly app…”
– Cynthia Johnson
“If you are ever visiting the Charlotte area, Uptown 500 on Brooklyn Vlg Avenue should be your first & last stop. Kenya & Tyler both greeted with a warm smile that was very welcoming. We explained we were meeting colleagues for a rooftop gathering. Ms. Kenya provided a mini tour and lead us to the…”
– LaTricia Barley
“The concierge Dion and Tyler was amazing! Went the extra mile to make sure that we had parking! Thanks for all you do!”
– Madelyn Mack
“(Translated by Google) One of the best experiences of living here in the last two years has been the warm and professional treatment of the staff who are always with the residents, making our lives easier with their attention, very grateful from day one to Payton Welch in everything my journey an…”
– Raul Salas
“Kenya Newby is exceptional. She is always considerate, and her customer service skills are outstanding. Thank you Kenya for consistently providing guidance.”
– Jamia Capehart
“Kenya the concierge at 550 Uptown Apartments in Charlotte, NC was incredibly helpful and welcoming. When I first moved in, she took the time to personally show me around the building, explaining all the amenities and answering my numerous questions with patience and genuine warmth. Her attentiven…”
– stacy campbell
“I wanted to take a moment to thank Kenya she was more than considerate and helpful to me. I was having a rough day and a kind word was what I needed. She gave me directions and a smile.”
– Golanda Govan
“The dynamic duo last nights event at Uptown 550 was Tyler & Dion. Those two guys working the front desk made us feel right at home and we’re very professional and helpful”
– Devon Robinson
“Kenya is a very pleasant in she is definitely a asset to the company in was very nice”
– Andreas Adams
“I had a family and friend event and Ms. Kenya Newby was able to assist me thru out my concerns and the event was a huge success.
Kenya knocked it out of the ball park. Thank you.”
– Gloria Williams
“Kenya was amazing! She helped me get around to where I needed to go. I was extremely stressed walking around by myself trying to find my friends but she calmed my nerves by talking to me. I had the best experience and she made me want to come back”
– Katie Parker
“Came to an event on the rooftop with my colleagues and Dion was a rockstar! He showed us to the rooftop and walked us to our car when we left. Enjoyed the party!”
– Christopher Drummond
“I was visiting for an event and Deon and Tyler was so courteous and helpful! Just by the experience with these gentlemen, I would recommend this place or even live here if I was looking for a place!”
– Savanti Diggs
“Dion and Tyler working the from desk and security are very attentive, professional and knowledgeable. I trust all is well when they are working!!”
– Michelle O’Brien
“Move in was quick and fairly easy. I’ve been here for 3 months now and I haven’t had any issues. The concierge team was been great whenever I need anything. Dion of the concierge team has been friendly, attentive, helpful, and a joy to talk to and Justin has been very helpful when I’ve had any i…”
– Shantiea Mitchell
“I was visiting family and had an awesome experience with Kenya”
– Carcel
“A big shoutout to Dion! I helped a resident move in recently. I could tell he was busy but throughout the entire process he helped from beginning to end. He even offered water, and helped direct traffic when we left. Appreciate you Dion”
– Naheem Height