“Great experience living here. The concierge staff are all professional and helpful and Justin in particular was awesome. Terrific amentities, great location, if you want a great place to live in uptown, this is the place to be.”
– Robert Armstrong
“”Deion consistently goes above and beyond to ensure all residents feel safe. He always has a positive attitude and is eager to help in any way he can. When my children visit, he makes sure they are well and engages in great conversations with them.””
– Yogin Patel
“Drew was fantastic!! Very prompt and so kind and considerate! He was one of the reasons I decided to stay at uptown 550!”
– Gibran Meza
“Dion and Drew have completely transformed my living experience in uptown living. Their professionalism, quick response to requests, and genuine care for tenants make this building an incredible place to call home. Dion’s attention to detail and Drew’s friendly approach create a welcoming and stre…”
– Valentina Durango
“It’s been an adjustment living here after coming from a suburban home. But the one thing that makes up for it is seeing and interacting with good people. Concierge is a great amenity of this property and even more so when it’s someone that cares. My shoutout is to Eric in concierge. I put in a ma…”
– Shalitha Bethea
“I absolutely love the service at 550! Dion specifically is always so willing to help and has outstanding customer service. My favorite part of the day is seeing him at the front desk!”
– molly swift
“Uptown 550 is a beautiful property I love living here. Concierge Dion has always been helpful anytime I need a package or I need to be let upstairs. The amenities are great and I love the jacuzzi area! 10/10 if you’re looking in the uptown area.”
– Kamarjae Bethea
“I love living at uptown 550. Great community everyone is friendly. Dion the concierge is always there when I need him. He has great customer service skills as well hands down he’s the best concierge you can ask for!”
– Fostaire Stephens
“⭐️⭐️⭐️⭐️⭐️ The Best Concierge Ever—Dion Hayes!
Living in this building is an absolute pleasure, and a huge part of that is thanks to Dion Hayes, our incredible concierge. Dion is truly the heart and soul of the community here, always going above and beyond to make life easier for all the residen…”
– Nicholas Chapman
“Today is my Granny’s 97th Heavenly Birthday. I bought her some balloons to release on our rooftop, but the door was a little tricky to open, so I got Mark to assist with opening the door. As he opened the door without hesitation he offered to record me releasing my Granny’s Birthday balloons. My …”
– Erica
“Wow!! I was visiting family and had the opportunity to meet Kenya. She was so personable and pleasant. She was so kind and patient with us as she provided information about what locations we should eat and visit. Thank you Kenya for the recommendations!! Our dinner was amazing!”
– Jennifer Hastings
“I was visiting my cousin for the week. Kenya gave great customer service! Will definitely be back.”
– B Jones
“Amazing customer service. Kenya was phenomenal!”
– Jacob Salvo
“I have to give a shoutout to Tyler Henson. I had a flat tire when he was on duty and without hesitation, he helped me put my spare on. I seriously can’t thank him enough!”
– Taylor Tannebaum
“Happy to report that the maintenance team here is timely and responsive. Manny was a pleasure to work with today. He was professional and quick to solve the problem.”
– Tom Gause
“Dion was fantastic!! Very prompt and so kind and considerate! He was one of the reasons I decided to stay at uptown 550!”
– Mirakle Hensen
“I had the pleasure of being assisted by Kenya, the night concierge at Uptown 550. She helped me and my girls get upstairs to the bar for a fun night out. She stopped what she was doing to escort us up and made us feel welcomed! It’s rare to find such attentive and helpful service, and I truly app…”
– Cynthia Johnson
“If you are ever visiting the Charlotte area, Uptown 500 on Brooklyn Vlg Avenue should be your first & last stop. Kenya & Tyler both greeted with a warm smile that was very welcoming. We explained we were meeting colleagues for a rooftop gathering. Ms. Kenya provided a mini tour and lead us to the…”
– LaTricia Barley
“The concierge Dion and Tyler was amazing! Went the extra mile to make sure that we had parking! Thanks for all you do!”
– Madelyn Mack
“(Translated by Google) One of the best experiences of living here in the last two years has been the warm and professional treatment of the staff who are always with the residents, making our lives easier with their attention, very grateful from day one to Payton Welch in everything my journey an…”
– Raul Salas
“Kenya Newby is exceptional. She is always considerate, and her customer service skills are outstanding. Thank you Kenya for consistently providing guidance.”
– Jamia Capehart
“Kenya the concierge at 550 Uptown Apartments in Charlotte, NC was incredibly helpful and welcoming. When I first moved in, she took the time to personally show me around the building, explaining all the amenities and answering my numerous questions with patience and genuine warmth. Her attentiven…”
– stacy campbell